Danielle Roy, RHIT, CCS, CPC 

Winner of 2018 MaHIMA Professional Achievement Award

Danielle Roy has worked in the HIM field for over 20 years.  Danielle began her career in healthcare at Southcoast Healthcare as an Emergency Department registration staff.  She attended Bristol Community College to receive her HIM degree and eventually became an outpatient coder.  As the organization grew, she was promoted to coding team lead, then again promoted to Manager of Coding.  Most recently she was promoted and is now the Director of Health Information Management at Southcoast Healthcare. 

Danielle has never stopped learning and growing in the HIM field.  Danielle obtained her coding credentials first and then her RHIT.   Danielle is currently completing her Bachelors in HIM at Fisher College and plans to move directly to UMass Dartmouth to complete her Masters in Business Healthcare Administration. Danielle is well-spoken and articulate when presenting. She treats everyone with respect, seeks out ideas from others both within and outside the HIM department; and is transparent in her role as Director.

Danielle is a quiet yet strong person who is not afraid to advocate for her profession and staff.  Danielle took on the role of Director of HIM during a time when the system was going through a reorganization and reduction in force.  She advocated for her department and staff during that time and the department remains strong and well-staffed. Her department has one of the highest rates of credentialed non-clinical staff throughout the system. Danielle’s team has overseen the implementation of EPIC and maintains the MPI with an admirable consolidation and duplicate rate.  She is co-Chair of the Information Governance Committee having advocated for this committee to reorganize after it had faded due to other system priorities.  She developed a CDI multidisciplinary team leading to a significant improvement in the CC and MCC capture rate for the system of $5 million dollars.